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Refund Policy
We understand that plans can change from time to time resulting in a request for a refund. Hence, at FareCation, we aim to bring forth the best travel experiences possible. Below is our refund policy, designed and outlined for a best travel experience.
Eligibility for Refunds: The Refund eligibility will depend on the type of booking and the specific terms associated with it. You are requested to review the details of your booking confirmation for specific refund conditions.
Timeframe for Refund: To initiate a refund, you are requested to submit your request within 30 days of your booking cancellation or the scheduled travel date, whichever is applicable.
Refunds for flight bookings are subject to the airline's cancellation policy. Do check the airline's terms and conditions for specific details. If your flight is eligible for a refund, your request will be processed within 7-10 business days after receiving your request.
Hotel bookings will have different cancellation policies when compared with the airlines. Some might offer you free cancellation up to a certain date, while others may be non-refundable in nature. In case of eligibility, refunds will be processed within 7-10 business days.
For bundled packages or activities, the refund policy will depend on the individual components. You are requested to refer to the specific terms provided at the time of booking. If you are eligible for a refund then it will be processed within 7-10 days.
Requesting a refund with FareCation is not so difficult. All you need to do is know the exact steps for a smooth process. You can request a refund while adhering the below mentioned details.
Contact Us: Reach out to our customer service team via email or phone. Share your booking reference number and details of your request.
Provide Documentation: Ensure to provide necessary and relevant documents, such as cancellation confirmations or receipts.
Wait for Confirmation: Once the request is received, we will review it and confirm your eligibility for a refund within 3-5 business days.
Passengers are requested to note that certain items might be non-refundable in nature, including but not limited to:
Once your refund is approved, please allow 7-10 business days for the funds to be processed back to your original payment method. Processing times may vary based on your bank or payment provider.
FareCation reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically.
If you have any questions or need assistance regarding our mentioned refund policy, please don’t hesitate to contact our customer service team. We’re happy to help!
Thank you for choosing FareCation for your travel needs. We appreciate your understanding and look forward to serving you again in the future!
